Wayne entered the insurance industry in 1976 as a claims adjustor with Floyd West & Co. In 1978, he accepted an opportunity to attend a comprehensive coverage school in Dallas and later transferred to Austin where he worked as a marketing representative. Accepting a promotion to become one of Floyd West and Co.’s service office managers, he moved to San Angelo. 1 year later, he moved to Waco after accepting a similar position with a larger office. Wayne has earned CIC and CPCU designations and his focus is on commercial business.
When not in the office, Wayne can be found collecting nostalgic treasures across the state of Texas. He has a gift for antiquing and a true calling to preserve the good 'ol days.
Jeff graduated in 2002 with a degree in Management from the University of Texas at Austin (Hook ' EM!). He has since attained Certified Insurance Service Representative (CISR), Certified Insurance Counselor (CIC), and Certified Risk Manager (CRM) designations. Jeff is also a licensed Risk Manager and specializes in commercial and personal property and general liability exposures.
Jeff is the proud dad of perhaps the most adorable kiddos out there, Harper and Cooper. He is an avid golfer that will talk college football with anyone that will listen.
Mikelle graduated from Texas State University with a degree focused around Community Health and Wellness. After spending a few years as a personal trainer, she changed career paths and started pursuing insurance. 8 years later, Mikelle is the go-to person for working with new ventures and small businesses that aren't quite cookie-cutter. She loves a challenge and the opportunity to work with entrepreneurs and innovators.
Mikelle loves to travel and to photograph life / culture outside of her bubble.
Angela's career has been focused around Professional Liability coverage and commercial insurance. She has worked on the brokerage side, carrier side and on the agency side. Her diverse background provides a well-rounded outlook on marketing accounts and getting quotes turned around quickly and effectively. She is the cackler of the office and knows how to work hard and play hard!
On the weekends, Angela runs her own photography business. She has a talent for capturing people at their best! Angela's number one love is her family. She has three grandbabies in Ohio that she visits whenever she can.
Lauren has spent most of her career focusing on habitational risks / commercial property. She is the go-to person for all things that have a little grit. Though tiny in stature, she is a force to be reckoned with when it comes to getting problems solved and claims handled.
When not in the office, Lauren can be found listening to numerous podcasts , running a marathon, or volunteering with Austin Pets Alive in their Neonatal Kitten Nursery.